Terms and Conditions

Accounts and Payments

Cut-off time to place/cancel/modify orders is 6pm previous day for lunch and 10am same day for dinner.

Please call us(8451 2319) once to confirm, If we deliver in your area before placing the order.

Food Express reserves the right to cancel/modify the meals. However, we will try to inform you in advance about the same.

Food Express reserves the right to discontinue the tiffin service of any customer.

Additional, 7% GST will be levied on Order Value. It will be applicable on total order value excluding delivery.

Wallet Money will expire if not used within 6 months.


Food Express delivery partners would drop the customer’s meal at the reception / security gate / Common area .

Delivery charges for some locations will be applicable , will be informed in advance. Kindly check booking history tab to check exact dates of your booked orders.

Meals will be delivered between 10:00 am to 1:30 pm for lunch and 5:00 – 8:30 pm for dinner.

In order to avoid spillage, the meals are cooled down at room temperature and then packed in microwave safe containers. Therefore customers may receive food at room temperature. It is recommended that in order to enjoy meals, customers re-heat the food after removing the lid of containers before consumption.